| Customization: | Available |
|---|---|
| After-sales Service: | Supplied |
| Warranty: | Within 1 Year |
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Q1. What is your products range?
• Industry water chiller, recirculating cooling chiller, rotary evaporator, alcohol recovery equipment, short path distillation kit, glass molecular distillation equipment, falling film evaporator, jacketed glass reactor and other lab equipment.
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Q2. Are you trading company or manufacturer?
• We are professional manufacture of lab equipment and we have our own factory.
Q3. Do you provide samples? Is it free?
• Yes, we could offer the sample. Considering the high value of our products, the sample is not free, but we will give you our best price including shipping cost.
Q4. Do you have warranty?
• Yes, we offer 1 year warranty for the spare part.
Q5. How long is your delivery time?
• Generally it is within 7 working days after receiving the payment if the goods are in stock. Or it is 15 working days if the goods are not in stock, depending on order quantity.
Q6. What is your terms of payment?
• Payment≤15,000USD, 100% in advance. Payment≥15,000USD, 70% T/T in advance, balance before shipment.
(If you are concerned about payment security for the first order, we advise you can place Trade Assurance Order via Ali. you will get 100% payment refund if we can't meet agreed delivery time.)
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